Connect with Customers

Connect with Customers

5 common communication problems with customers (and how to solve them)

Read real-world examples from support teams across multiple industries to learn five common communication problems with customers and how you can solve them.

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Connect with Customers

4 well-crafted emails for asking customers for product feedback

To motivate customers to deliver the product feedback you’re looking for, you need an email message that entices them to respond. Here are four examples to learn from.

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Connect with Customers

10 biggest challenges of customer success (& solutions)

More than 200 CX professionals shared their biggest customer success challenges. Here are their questions, with solutions for each one.

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Stories to strengthen the heart of business