2019 is here! We’re kicking off the new year with a slew of new features to help your team work better together in Front.
From workflow improvements to integrations that help you make the most of your Front data, we’re always working to make Front better for you and your team. Have an idea? Let us know on our roadmap!
⬆️ Bump conversations up in your team inbox with comments
Need to catch your team's attention for a quick response? In Settings, change your Bump and reopen companypreference to include comments. Then, comments will bump conversations to the top of your team inboxes for faster follow up.
🤖 More control over API tokens
New API token controls help you manage exactly how your Front account data is accessed. Generate a specific API token with the exact permission scope you need, or revoke tokens that you no longer use to keep your data secure.
🛑 Prevent users from sending messages
Training a new team member? If you’re using custom permission roles in Front, uncheck the new "Messages- send" option so they can only draft, not send. Check their work before sending the message to help them get up to speed.
📩 Automatically import Office 365 inbox history
Transitioning from Outlook to Front just got easier. Now, when you connect an Office 365 email accountwith Front, we’ll automatically import your last 1k emails for quick access to your history in your new inbox.
⚙️ Build custom reports and workflows with Parabola
Meet our newest integration partner,Parabola. Drag-and-drop to build custom workflows and reports with your Front data for key insights about your team and customers. Combine Front data with information from other apps like Salesforce or Google Sheets, and schedule it all to be sent as a daily email or uploaded anywhere you want.
👥 Attribute Pipedrive activities to individual users with new authentication
Re-authenticate Pipedrive in your integration settings for the latest update, which prompts each of your team members to sign in individually. Then, when they create and update deals and contacts, their activities will be attributed to them accurately in Pipedrive — instead of to you!
☁️ Pipe Front data to a warehouse with Fivetran
Using a cloud data warehouse like Redshift or Snowflake? Fivetran makes it easy to set up a fully managed data pipeline in minutes, so you can focus on getting business insights — not building your ETL.
Written by Sarah Spangenberg
Originally Published: 17 April 2020