Operations

Guide

Create a successful Operations team with Front

Learn how to create a successful Operations team with Front.

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Checklist

Operations team setup checklist

A checklist to guide your Operations team in getting started in Front.

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One Pager

Find your focus: Manage all incoming customer communications quickly and efficiently

Making load balancing rules smarter and more personalized. In our most significant update since introducing load balancing capabilities, we've made...

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One Pager

Respond faster, 24/7: Five ways to optimize shifts in Front

Learn how to use shifts in Front to improve customer experience.

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Customer Story

How MNX uses Front to manage high email volume

Learn how MNX, a logistics company, uses Front to manage high email volume

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