Operations
Guide
Create a successful Operations team with Front
Learn how to create a successful Operations team with Front.
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Operations team setup checklist
A checklist to guide your Operations team in getting started in Front.
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Find your focus: Manage all incoming customer communications quickly and efficiently
Making load balancing rules smarter and more personalized. In our most significant update since introducing load balancing capabilities, we’ve made...
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Respond faster, 24/7: Five ways to optimize shifts in Front
Learn how to use shifts in Front to improve customer experience.
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Customer Story
How MNX uses Front to manage high email volume
Learn how MNX, a logistics company, uses Front to manage high email volume
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