Channels & Messaging

Sunshine Conversations

Respond to Sunshine Conversations messages alongside other email, SMS, and social channels in Front.

Sunshine Conversations (formerly Smooch) is the platform to power conversational support in your apps and products, across every channel. Build a fully customized messaging experience in your iOS, Android, and web apps with the Sunshine Conversation SDKs. Smooch supports messaging on WhatsApp, Facebook Messenger, Twitter, WeChat, LINE, Telegram, Kakao, Viber, SMS, and email.

Front pulls in messages from Sunshine Conversations’ website and in-app chat, so you can reply directly from Front without switching tools. Conversations are synced instantly with Sunshine Conversations.

Screenshot of Sunshine Conversations