Webinar: How Zappos, Airbnb, DoorDash have won by differentiating on customer service
Alfred Lin, who led Zappos as COO and who now invests in and advises world-class startups as a partner at Sequoia, sits down with Front CEO, Mathilde Collin.
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Ebook: 5 support message templates to improve your team’s CSAT
Customer service message templates are an essential tool for achieving exceptional service at scale by ensuring your team’s responses are consistent, fast, and accurate. Are you using the right ones? 💡
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