The Future of Gmail Inboxes

Front is the #1 alternative to Hiver that doesn’t lock you into Gmail

Still using Hiver? Top teams go with Front


An all-in-one customer communication platform for teams and individuals with no-code automations, integrations, and analytics. Front brings all your work apps and channels into one simple hub.

  • Shared inboxes for customer-facing teams

  • Collaborate in shared drafts

  • Works with Gmail and Outlook

  • Comprehensive SLA management and reporting

  • Share & collaborate on individual emails

  • Native SMS capability

  • Enterprise-level admin controls

  • Easily transfer emails between shared inboxes

  • Assign or mention teammates in your individual inbox


A plug-in for Gmail that adds shared inboxes to your existing Gmail infrastructure. Hiver also includes basic features like delegation, tagging, notes, and reporting.

  • Shared inboxes for customer-facing teams

  • Collaborate in shared drafts

  • Only works with Gmail

  • Has SLA monitoring, but no SLA reporting

  • Can only collaborate in shared inboxes

  • No easy multi-channel functionality

  • Limited admin controls

  • Can only transfer emails to or between shared inboxes by forwarding

  • Notes and tags don’t work in individual inboxes

Email with the power of a help desk

One hub for every message

It’s email but a whole lot more. Manage WhatsApp, Facebook Messenger, SMS, calendars, live chat, CRMs, and 50+ apps in one inbox. Get a holistic look at every customer’s experience.

Shared context on the customer experience

Route each conversation to the right rep and deliver the personalized support your customers deserve. Assign owners for emails and automate workflows so nothing slips through the cracks.

Collaborate and escalate messages with ease

Automatically organize and escalate messages, comment internally on emails, and even draft replies together. Front makes it easy to give authentic, thorough replies.

8,000+ high-impact teams rely on Front

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And we don’t let them down

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See how Front works


Culture Amp has achieved net promoter scores of over 60 since using Front. Now that’s something worth promoting!


Branch saw a 482% return on investment (ROI) with Front, driven by over $715,370 in productivity and cost savings.


MNX has saved $200k in productivity/efficiency savings.

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Integrate your favorite apps — or build your own

Take back your browser tabs. Integrate your apps, data, and channels into the same tool you use to message your customers.

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