The Future of Gmail Inboxes
Front is the #1 alternative to Hiver that doesn’t lock you into Gmail

Still using Hiver? Top teams go with Front
Front
An all-in-one customer communication platform for teams and individuals with no-code automations, integrations, and analytics. Front brings all your work apps and channels into one simple hub.
Shared inboxes for customer-facing teams
Collaborate in shared drafts
Works with Gmail and Outlook
Comprehensive SLA management and reporting
Share & collaborate on individual emails
Native SMS capability
Enterprise-level admin controls
Easily transfer emails between shared inboxes
Assign or mention teammates in your individual inbox

Hiver
A plug-in for Gmail that adds shared inboxes to your existing Gmail infrastructure. Hiver also includes basic features like delegation, tagging, notes, and reporting.
Shared inboxes for customer-facing teams
Collaborate in shared drafts
Only works with Gmail
Has SLA monitoring, but no SLA reporting
Can only collaborate in shared inboxes
No easy multi-channel functionality
Limited admin controls
Can only transfer emails to or between shared inboxes by forwarding
Notes and tags don’t work in individual inboxes
Email with the power of a help desk
One hub for every message
It’s email but a whole lot more. Manage WhatsApp, Facebook Messenger, SMS, calendars, live chat, CRMs, and 50+ apps in one inbox. Get a holistic look at every customer’s experience.
Shared context on the customer experience
Route each conversation to the right rep and deliver the personalized support your customers deserve. Assign owners for emails and automate workflows so nothing slips through the cracks.
Collaborate and escalate messages with ease
Automatically organize and escalate messages, comment internally on emails, and even draft replies together. Front makes it easy to give authentic, thorough replies.
8,000+ high-impact teams rely on Front
And we don’t let them down
See how Front works

Culture Amp has achieved net promoter scores of over 60 since using Front. Now that’s something worth promoting!
Branch saw a 482% return on investment (ROI) with Front, driven by over $715,370 in productivity and cost savings.
MNX has saved $200k in productivity/efficiency savings.





Integrate your favorite apps — or build your own
Take back your browser tabs. Integrate your apps, data, and channels into the same tool you use to message your customers.




