Top customer service teams choose Front over Kustomer

Ready to ditch Kustomer? According to thousands of real customer reviews on G2, Front outperforms Kustomer in 14 out of 18 categories.

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9,000+ companies delight customers with Front

And we don’t let them down

Provide unparalleled communication for customer-facing teams

Improve your team’s productivity

Work through emails more efficiently as a team by responding with clear owners, easy collaboration amongst the team, and all customer context in one place.

The familiarity of email

You’ve been using email your whole life. Front feels just like putting on your old favorite pair of shoes, but with a bevy of modern tricks. No more CCs, BCCs, or forwarding, just pure, simple team communication.

Integrations with the most popular business apps

Salesforce, Asana, Slack, Microsoft, Twilio, and 60+ more. Your teams work in dozens of different apps, but only Front can integrate them all together in one window so you can get more work done faster.

See how Front stacks up

Front

Intuitive in-line chat capabilities across channels for seamless internal collaboration
80 approved integrations for channels, productivity, CRM, ecommerce, analytics and more
Customers get a human conversation experience across all channels, with ticketing automation on the back end.
Omnichannel platform to meet customers where they are
Easily configure routing rules to organize, sort and assign conversations to the right agent at the right time.
Strong reporting and analytics conversations, team performance, and customer base

Kustomer

Adding “Notes” to conversation
34 approved integrations for channels and ecommerce primarily
Customers typically are assigned a ticket/case number for internal efficiency
Omnichannel platform to meet customers where they are
Easily configure routing rules to organize, sort and assign conversations to the right agent at the right time.
Strong reporting and analytics conversations, team performance, and customer base