Customer service teams pick Front over Kustomer
Faster customer service with the power of ticketing + seamless collaboration. Whether it’s email, your company Twitter, your favorite apps, or team chat, your team can manage all customer communication together in Front.
8,500+ companies delight customers with Front
And we don’t let them down
Provide unparalleled communication for customer-facing teams
Improve your team’s productivity
Work through emails more efficiently as a team by responding with clear owners, easy collaboration amongst the team, and all customer context in one place.
The familiarity of email
You’ve been using email your whole life. Front feels just like putting on your old favorite pair of shoes, but with a bevy of modern tricks. No more CCs, BCCs, or forwarding, just pure, simple team communication.
Integrations with the most popular business apps
Salesforce, Asana, Slack, Microsoft, Twilio, and 60+ more. Your teams work in dozens of different apps, but only Front can integrate them all together in one window so you can get more work done faster.
See how Front stacks up
Front
Intuitive in-line chat capabilities across channels for seamless internal collaboration
80 approved integrations for channels, productivity, CRM, ecommerce, analytics and more
Customers get a human conversation experience across all channels, with ticketing automation on the back end.
Omnichannel platform to meet customers where they are
Easily configure routing rules to organize, sort and assign conversations to the right agent at the right time.
Strong reporting and analytics conversations, team performance, and customer base
Kustomer
Adding “Notes” to conversation
34 approved integrations for channels and ecommerce primarily
Customers typically are assigned a ticket/case number for internal efficiency
Omnichannel platform to meet customers where they are
Easily configure routing rules to organize, sort and assign conversations to the right agent at the right time.
Strong reporting and analytics conversations, team performance, and customer base
See how Front works
Integrate your favorite apps — or build your own
Take back your browser tabs. Integrate your apps, data, and channels into the same tool you use to message your customers.
Culture Amp has achieved net promoter scores of over 60 since using Front. Now that’s something worth promoting!
Branch saw a 482% return on investment (ROI) with Front, driven by over $715,370 in productivity and cost savings.
MNX has saved $200k in productivity/efficiency savings.