Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
AI Platform
Beyond happy-path automation
AI help that actually gets complexity
Make sure your AI agents measure up
Let any AI agent join the team
More Features
All the channels, zero chaos
Complexity in, clarity out
Chat people don’t hate
Stop answering déjà vu
Escape from tab hell
About Us
We're the customer operations platform for B2B teams who deal in high stakes and hard problems. For ten years, we've been building the only platform that keeps every team, tool, and customer conversation in sync, so companies can scale without losing connection.

businesses worldwide
team members across 5 offices
integrations connecting systems
Surpassed in 2025
from Sequoia, Salesforce Ventures, Battery
4.7 stars
2000+ Reviews
Without Front
Most tools were built for B2C simplicity. B2B customer operations aren't simple.
With Front
B2B teams can coordinate complexity
2026
The customer operations platform where all your teams and agents work as one

Our advantage
While other platforms lock you into their AI, Front brings every team and AI agent together in one workspace
2023
Built on ten years of collaboration patterns.

Problem solved
Multi-team, multi-system workflows
2018
Full context for complex decisions via integrations

Problem solved
Fragmented information
2015
Assignments, comments, routing around each complex customer issue

Problem solved
Multi-stakeholder coordination

Laurent Perrin leads Front's technical strategy and platform architecture. Since 2013, Laurent has overseen the development of Front’s core systems, focusing on building scalable infrastructure that supports complex, multi-channel customer operations.

In the news