The proof is in the operations

9,300+

businesses worldwide

300+

team members across 5 offices

130+

integrations connecting systems

$100M ARR

Surpassed in 2025

$204M venture funding

from Sequoia, Salesforce Ventures, Battery

Our investors also include Y Combinator, Boldstart, Threshold, and Uncork

4.7 stars

2000+ Reviews

Ten years building the platform complexity demands

2023

AI that manages complexity

Built on ten years of collaboration patterns.

Our advantage

While others build AI for simple tickets, we build AI for complex workflows

2018

People & systems unified

Full context for complex decisions via integrations

Problem solved

Fragmented information

2015

Collaboration as the solution

Assignments, comments, routing around each complex customer issue

Problem solved

Multi-stakeholder coordination

2013

Shared inbox

Where complex customer conversations already happen

Problem solved

Visibility and ownership

Led by operators who understand complexity firsthand

Dan O'Connell is CEO of Front. Since joining in 2024, he has guided the company past $100M ARR. Previously, he was CEO of TalkIQ and Chief Strategy and AI Officer at Dialpad.

Dan O'Connell

Chief Executive Officer

Laurent Perrin leads Front's technical strategy and platform architecture. Since 2013, Laurent has overseen the development of Front’s core systems, focusing on building scalable infrastructure that supports complex, multi-channel customer operations.

Laurent Perrin

Chief Technology Officer & Co-founder

Meredith Finn leads global finance and capital-efficient growth. She brings operator and investor experience from Salesforce Ventures, March Capital, Twitter, and MANTL.

Meredith Finn

Chief Finance and Operations Officer

David Slater leads brand, demand generation, and partnerships at Front. Since joining in 2025, he has helped reposition Front around AI and surpass $100M in ARR.

David Slater

Chief Marketing Officer

Mike Kane leads global sales and revenue strategy. He joins from Dialpad, where he built and scaled one of the most successful channel organizations in the business communications industry.

Mike Kane

Chief Revenue Officer

Arjen Mackaaij leads global people strategy, operations, and organizational development at Front. He brings extensive experience scaling teams, with a focus on building strong cultures and systems that support rapid, sustainable growth.

Arjen Mackaaij

Chief People Officer

Mathilde Collin is Co-founder and Executive Chair of Front, where she shapes the company’s long-term vision. She founded Front in 2013 and led the company as CEO for over a decade.