Guide: How to create AI-friendly help center articles

This guide showcases how leading service teams prepare their knowledge base to train AI and deliver 5-star customer service.

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Webinar: What’s next for Front: The future of AI-powered customer insights

Join Front CEO Dan O’Connell as he chats with Front’s new AI Product Lead, Kevin Yang, about how AI is making it easier to understand what your customers are really saying.

Webinar: Achieving 99% CSAT with Front

Learn how to deliver your best service yet with Front (and the CSAT to prove it).

Webinar: How TMCs are embracing AI and Automation to deliver 5-star customer service

In this webinar, thought leaders from Front, AMGiNE, and Atlas Travel & Technology Group discuss practical examples of how to scale exceptional service with AI and automation.

Guide: 99% CSAT Playbook: 5 steps for empowering agents in the age of AI

This playbook shows the five steps customer service teams can take to keep their CSAT scores on the rise even when customer expectations are at an all-time high.

Webinar: Breaking the support silo: CX as a company-wide objective

Gain perspective from Front’s Head of Customer Support and guest speakers who have shaped cross-functional CX strategy at Stripe, Loom, and Wistia to learn how to raise the company-wide bar for customer expectations and experiences.

Webinar: Ticketing and more: new Front features for exceptional service at scale

Say goodbye to the legacy help desk: Announcing modern ticketing, new AI innovations, and more.

Guide: How to build a customer service QA scorecard

Your internal quality score (IQS) helps you understand the quality of the conversations between your customers and your customer service team. Model your internal QA process after our award-winning support team’s scorecard template.

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Webinar: Building a customer-first support strategy in the age of AI

It’s a pivotal moment for the customer service industry. Don’t miss our on-demand recording from Frontlines, where we discuss the evolving customer support landscape and how to leverage AI to grow your business faster and gain insights into what customers really want

Webinar: AI vs. Human: Why you don’t have to choose when building a customer-first service strategy

Join this webinar with industry leaders who are on the front lines of implementing AI strategies that balance speed and service quality as customer expectations rise.

Guide: How to create AI-friendly help center articles

This guide showcases how leading service teams prepare their knowledge base to train AI and deliver 5-star customer service.

Webinar: Delivering 5-star service with Front

See the best hits of Front’s AI-powered customer service platform.

Virtual Event: What′s next for Front with CEO Dan O′ Connell

Hear from Front CEO, Dan O’Connell, on the role AI, automation, and insights play in the future of customer service.

Webinar: How to scale delightful customer experiences with self-service support

Join customer experience experts, Maxime Manseau, Susana de Sousa, and Nisha Baxi to learn how to transform your self-service support into delightful experiences.

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