Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
Revolutionizing freight: 6 workflows to boost efficiency and fight fraud
Ready to move beyond AI hype and implement real, impactful solutions? Join us for a behind-the-scenes look at how ATS Logistics transformed their operations to boost efficiency and fight fraud in the inbox.
Watch webinar
We’ll deep dive into six workflows that enable you to increase speed without sacrificing service quality. Join us to learn how you can:
Boost productivity: Automate tedious tasks like quoting and carrier vetting, allowing your team to respond faster and bid more.
Enhance customer satisfaction: Deliver exceptional, consistent service and build stronger relationships with AI-powered communication.
Prevent costly fraud: See how advanced integrations with Highway can help prevent fraud and safeguard your business.
Improve decision-making: Gain actionable insights into workload, team performance, and customer satisfaction.
Speakers
Sam Euerle, Solutions Engineer II, Front
Will Van de Kamp, SVP of Product & Strategic Accounts, Highway
Steve Ponder, Truckload Strategy Manager, ATS