Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
Freshdesk feeling stale? Deliver better customer experiences with Front.
Choose Front: the platform for great customer experiences
A unified agent workspace helps your team handle complex support tickets fast
Set up powerful automation in minutes, and easily update it as your needs evolve
Stay in control of your AI strategy and safely scale without sacrificing service quality
Make every customer conversation count
The Front Advantage: Front vs. Freshdesk
Unlike other help desks, Front was built for exceptional service at scale.
Clint Reid, CEO & Co-founder
Struggling with Freshdesk’s stitched together suite of products? Front offers one, unified workspace to seamlessly manage every customer interaction.
Effortless support, happy customers. That’s Front
Outgrowing your outdated ticketing system?
It’s easy to make the switch to Front
Our pre-built migration tool makes it easy to bring all your history with you.
In-app guides make setup simple, with custom onboarding for large teams.
Forget the lengthy implementation: Front gets you up and running fast.
Your team deserves the best.
So do your customers.
From AI automation to ease of use, Front wins more G2 categories than other top support tools combined.
Explore the all-in-one platform built for five-star service
Ready to deliver exceptional service with Front?
