FRONT VS. SALESFORCE SERVICE CLOUD

Service Cloud slowing you down? Resolve every case faster with Front.

Modern user experience for faster agents
Smoother collaboration across teams
Flexible AI that keeps you in control
Strategic partnership and top-tier support
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Choose Front: the platform for great customer experiences

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Lightning-fast resolutions

A unified agent workspace helps your team handle complex support tickets fast

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Easy to deploy and scale

Set up powerful automation in minutes, and easily update it as your needs evolve

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Powerful AI you can trust

Stay in control of your AI strategy and safely scale without sacrificing service quality

Make every customer conversation count

Front vs. Salesforce Service Cloud

The Front Advantage: Front vs. Salesforce Service Cloud

Unlike other help desks, Front was built for exceptional service at scale.

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Unified platform for shared and individual work
AI you can trust to deliver exceptional service
Optimized to work with multiple teams
Lower total cost of ownership
Strategic partnership and top-tier support
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The Front team helped us build a clear strategy from day one. They ensured everything was set up quickly and tailored to each team’s needs. That level of partnership made all the difference.

Mathieu Daniel, Process Engineer

Fast, modern, intuitive

Tired of dealing with Salesforce clunky interface where 
actions take 10 clicks? Front’s unified workspace for seamless support is built for speed.

Fast modern intuitive
Flexible, easy-to-configure automation
Powerful AI that works where you want
Shared view of the customer

Effortless support, happy customers. That’s Front

Outgrowing your outdated ticketing system?
It’s easy to make the switch to Front

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Import your Service Cloud data in a few clicks

Bring all your history with you using our trusted partner, Help Desk Migration.

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Connect channels and set up workflows

In-app guides make setup simple, with custom onboarding for large teams.

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Elevate your support in days, not months

Forget the lengthy implementation: Front gets you up and running fast.

Your team deserves the best. So do your customers.

From AI automation to ease of use, Front wins more G2 categories than other top support tools combined.

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2025
Best Customer Service Software
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Ready to deliver exceptional service with Front?