FRONT VS. SALESFORCE SERVICE CLOUD

Service Cloud slowing you down? Resolve every case faster with Front.

Modern user experience for faster agents

Smoother collaboration across teams

Flexible AI that keeps you in control

Strategic partnership and top-tier support

Trusted by 9,000+companies worldwide

Choose Front: the platform for great customer experiences

Lightning-fast resolutions

A unified agent workspace helps your team handle complex support tickets fast

Easy to deploy and scale

Set up powerful automation in minutes, and easily update it as your needs evolve

Powerful AI you can trust

Stay in control of your AI strategy and safely scale without sacrificing service quality

Make every customer conversation count

Chat

Voice

SMS & Social

Front vs. Salesforce Service Cloud

The Front Advantage: Front vs. Salesforce Service Cloud

Unlike other help desks, Front was built for exceptional service at scale.

“The Front team helped us build a clear strategy from day one. They ensured everything was set up quickly and tailored to each team’s needs. That level of partnership made all the difference.”

Mathieu Daniel, Process Engineer

Salesforce Service Cloud

Unified platform for shared and individual work

AI you can trust to deliver exceptional service

Optimized to work with multiple teams

Lower total cost of ownership

Strategic partnership and top-tier support

Unified platform for shared and individual work

AI you can trust to deliver exceptional service

Optimized to work with multiple teams

Lower total cost of ownership

Strategic partnership and top-tier support

“The Front team helped us build a clear strategy from day one. They ensured everything was set up quickly and tailored to each team’s needs. That level of partnership made all the difference.”

Mathieu Daniel, Process Engineer

Effortless support, happy customers. That’s Front

Tired of dealing with Salesforce clunky interface where  actions take 10 clicks? Front’s unified workspace for seamless support is built for speed.

Front gives you the efficiency of ticketing, without all the hassle. Organize and automate your workflows in minutes, and easily update them as your needs evolve.

Front AI puts you in complete control, making it easy to safely scale automation while still maintaining service excellence.

Say goodbye to siloed support queues and messy handoffs. Front unites teams around the customer, making it easy to solve even the most complex requests.

Fast, modern, intuitive

Tired of dealing with Salesforce clunky interface where  actions take 10 clicks? Front’s unified workspace for seamless support is built for speed.

Flexible, easy-to-configure automation

Front gives you the efficiency of ticketing, without all the hassle. Organize and automate your workflows in minutes, and easily update them as your needs evolve.

Powerful AI that works where you want

Front AI puts you in complete control, making it easy to safely scale automation while still maintaining service excellence.

Shared view of the customer

Say goodbye to siloed support queues and messy handoffs. Front unites teams around the customer, making it easy to solve even the most complex requests.