Pricing

Use Cases

Customer Service

All-in-one support platform

Email Management

Collaborative shared inboxes

Client Communication

Personalized service at scale

AI Platform

Front AI Overview

AI for the hard stuff

Autopilot

Beyond happy-path automation

Copilot

AI help that actually gets complexity

Smart QA

QA minus the blind spots

Smart CSAT

CSAT without the lies

More Features

Omnichannel

All the channels, zero chaos

Ticketing

Complexity in, clarity out

Live chat

Chat people don’t hate

Knowledge base

Stop answering déjà vu

Integrations & API

Escape from tab hell

Industries

Professional Services

Teams

Using Front

Explore

Front's Support Report

Channel Partnerships

See how Autopilot and Copilot handle what other AI tools can’t.

FRONT VS. MISSIVE

Outgrown your shared inbox? Front handles what Missive can’t.

One workspace for every channel, team, and customer conversation

AI that handles real conversations end-to-end, not just tone edits

Workflow automation extending beyond the basics with macros, SLAs, and integrated data

160+ integrations, a knowledge base, and reporting Missive lacks

Trusted by 9,300+companies worldwide

Front was built for where your business is going. Not just where it is.

One omnichannel collaborative workspace

Centralize email, chat, WhatsApp, voice, and social to get full customer context across teams.

AI that resolves, not just rephrases

Front’s AI resolves requests end-to-end with accurate responses based on your content and conversations.

Built to evolve with your business

Front stays easy to use, no matter how your business grows.

Make every customer conversation count

Chat

Voice

SMS & Social

Front vs. Missive

The Front advantage: Front vs. Missive

Teams choose Missive because it’s lightweight. They choose Front when lightweight stops being enough — when volume grows, channels expand, and AI needs to do more than help edit a draft.

“Missive was missing the whole developer side of it... [Front provides] a way better API, SDK, better documentation and all that.”

VP Engineering, Manufacturing

Missive

Full suite of native AI automation, assistance, and analytics that get sharper over time

More advanced workflows with macros, SLAs, and rules using integrated data

Pre-built and custom reporting, plus AI-powered service quality analytics

Knowledge base with AI-drafted articles

160+ integrations and growing, where data can be synced and actions automated

Full suite of native AI automation, assistance, and analytics that get sharper over time

More advanced workflows with macros, SLAs, and rules using integrated data

Pre-built and custom reporting, plus AI-powered service quality analytics

Knowledge base with AI-drafted articles

160+ integrations and growing, where data can be synced and actions automated

“Missive was missing the whole developer side of it... [Front provides] a way better API, SDK, better documentation and all that.”

VP Engineering, Manufacturing

Built for the hard stuff. That’s Front.

Front keeps threads, context, and full customer history in one place — so your team replies with confidence, not guesswork.

Autopilot resolves the repetitive. Copilot equips your team for the high-stakes conversations that need judgment. Front AI improves with each conversation.

Front gives every team — support, ops, success — a single line of sight into every customer conversation, with no context dropped between handoffs.

Smart QA and Smart CSAT don’t just report what happened. They close the loop between outcome and action, so every interaction feeds back into how your team and your AI get better.

Built for the messy reality of complex B2B ops

Front keeps threads, context, and full customer history in one place — so your team replies with confidence, not guesswork.

AI that handles volume. Humans who handle relationships.

Autopilot resolves the repetitive. Copilot equips your team for the high-stakes conversations that need judgment. Front AI improves with each conversation.

Visibility across every handoff

Front gives every team — support, ops, success — a single line of sight into every customer conversation, with no context dropped between handoffs.

The signals other platforms miss

Smart QA and Smart CSAT don’t just report what happened. They close the loop between outcome and action, so every interaction feeds back into how your team and your AI get better.