FRONT VS. INTERCOM

Intercom letting you down? Switch to Front for unbeatable support.

AI that protects the customer experience
Seamless coordination across teams
Classic ticketing that’s easier to use
Speedy implementation and ROI
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Choose Front: the platform for great customer experiences

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Lightning-fast resolutions

A unified agent workspace helps your team handle complex support tickets fast

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Easy to deploy and scale

Set up powerful automation in minutes, and easily update it as your needs evolve

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Powerful AI you can trust

Stay in control of your AI strategy and safely scale without sacrificing service quality

Make every customer conversation count

Front vs. Intercom

The Front Advantage: Front vs. Intercom

Unlike other help desks, Front was built for exceptional service at scale.

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Unified platform for shared and individual work
Classic ticketing, no converting required
Quality-first AI that gives you control
Real-time collaboration across teams
Best-in-class product support
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Front is flexible enough to keep up with our growth, and its roadmap gives us confidence it will evolve with us.

Cassidy Grace, Manager, Customer Experience

Fast, modern, intuitive

Tired of switching between Intercom, Slack, and Gmail to resolve customer issues? Front is built for speed and exceptional service.

Fast modern intuitive
Easy to deploy and scale
Powerful AI that works where you want
Shared view of the customer

Effortless support, happy customers. That’s Front

Outgrowing your basic ticketing system?
It’s easy to make the switch to Front

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Import your Intercom data in a few clicks

Bring all your history with you using our trusted partner, Help Desk Migration.

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Connect channels and set up workflows

In-app guides make setup simple, with custom onboarding for large teams.

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Elevate your support in days, not months

Forget the lengthy implementation: Front gets you up and running fast.

Your team deserves the best. So do your customers.

From AI automation to ease of use, Front wins more G2 categories than other top support tools combined.

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2025
Best Customer Service Software
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Ready to deliver exceptional service with Front?