FRONT VS. INTERCOM

Intercom letting you down? Switch to Front for unbeatable support.

AI that protects the customer experience

Seamless coordination across teams

Classic ticketing that’s easier to use

Speedy implementation and ROI

Trusted by 9,000+companies worldwide

Choose Front: the platform for great customer experiences

Lightning-fast resolutions

A unified agent workspace helps your team handle complex support tickets fast

Easy to deploy and scale

Set up powerful automation in minutes, and easily update it as your needs evolve

Powerful AI you can trust

Stay in control of your AI strategy and safely scale without sacrificing service quality

Make every customer conversation count

Chat

Voice

SMS & Social

Front vs. Intercom

The Front Advantage: Front vs. Intercom

Unlike other help desks, Front was built for exceptional service at scale.

“Front is flexible enough to keep up with our growth, and its roadmap gives us confidence it will evolve with us.”

Cassidy Grace, Manager, Customer Experience

Intercom

Unified platform for shared and individual work

Classic ticketing, no converting required

Quality-first AI that gives you control

Real-time collaboration across teams

Best-in-class product support

Unified platform for shared and individual work

Classic ticketing, no converting required

Quality-first AI that gives you control

Real-time collaboration across teams

Best-in-class product support

“Front is flexible enough to keep up with our growth, and its roadmap gives us confidence it will evolve with us.”

Cassidy Grace, Manager, Customer Experience

Effortless support, happy customers. That’s Front

Tired of switching between Intercom, Slack, and Gmail to resolve customer issues? Front is built for speed and exceptional service.

Front gives you the efficiency of ticketing, without all the hassle. Organize and automate your workflows in minutes, and easily update them as your needs evolve.

Front AI puts you in complete control, making it easy to safely scale automation while still maintaining service excellence.

Say goodbye to siloed support queues and messy handoffs. Front unites teams around the customer, making it easy to solve even the most complex requests.

Fast, modern, intuitive

Tired of switching between Intercom, Slack, and Gmail to resolve customer issues? Front is built for speed and exceptional service.

Easy to deploy and scale

Front gives you the efficiency of ticketing, without all the hassle. Organize and automate your workflows in minutes, and easily update them as your needs evolve.

Powerful AI that works where you want

Front AI puts you in complete control, making it easy to safely scale automation while still maintaining service excellence.

Shared view of the customer

Say goodbye to siloed support queues and messy handoffs. Front unites teams around the customer, making it easy to solve even the most complex requests.