FRONT FOR LOGISTICS

Speed wins you freight. Inbox overload loses it.

Front turns your inbox into an AI-powered command center. Manage quotes, shipment updates, and carrier coordination in one workspace, so your team can respond faster and win more freight.

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Outlook can’t handle your complex workflows. Front can.

Maximize
Visibility into shipper and carrier communication

See all communication and context in one place, so nothing slips through the cracks.

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Control over workflows that span teams and tools

Automate routine steps while staying in control of decisions and handoffs.

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Performance built for high-pressure operations

Keep freight moving smoothly as volume increases and coordination demands rise.

Turn your inbox into an AI command center built for freight

End the distribution group and shared inbox chaos

Every message is assigned to a single owner
No dropped balls or duplicate replies
Built on AI that gets smarter with every load
Logistics unified workspace 4x

Design AI workflows that dominate complex SOPs

Configure when AI handles issues and when it assists
Your team focuses on customers, not data entry
Humans + AI keep freight moving fast
Tech branching 4x

Share information and hand off work without the Cc: chaos

Collaborate on a shared copy of a conversation
Handoffs happen instantly, not after ten forwards
Shippers get fast answers, not excuses
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Uncover key insights your inbox is keeping from you

Track workload and results for individual teams
Understand the success of AI and automation
Measure service quality with AI sentiment analysis
Tech metrics 4x

Their AI can chat. Front AI can run a business.

Front’s AI doesn’t just reply. It runs the operation. G2 proves who’s built for complex work.

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2026
Best Customer Service Software
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The only platform built to run customer operations across teams and tools

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Optimized to work with multiple teams
Unified platform for shared and individual work
AI you can trust to deliver exceptional service
Lower total cost of ownership
Strategic partnership and top-tier support
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“Having collaboration, communication, and work tasks in one place enables us to triage tasks more efficiently and provide faster resolutions.”

Jordan Dunn, Director, Strategic Customer Success

How real companies run work that spans teams

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“With Front, we are doing 400-600 automatic quotes per business day, and 100-200 per non-business day currently. This leads to more won business, and we’re closing more deals.”

Mike Nasceif Jr.

DIRECTOR OF OPERATIONS

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“When the customer’s happy, they’re going to come back and purchase from you again. We’ve enjoyed higher retention of business as well as growth of business using Front.”

Grant Crawford

Chief Financial Officer

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"Front is a no-brainer for teams that have a high volume of email, share an inbox, or collaborate with each other to help service their customer. I love the platform. I wish I had it years ago."

Marissa Taylor

Manager, Business Process Improvement

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“With Front, we can use the analytics on response times to measure how we’re doing and communicate with our customers that we’re meeting our targets.”

Jennifer Komives

Senior TMS Super User

Eliminate inbox chaos and keep freight moving