Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
AI vs. Human: Why you don’t have to choose when building a customer-first service strategy
Get on the fast track to building your AI strategy
Watch webinar
AI promises to help you scale your business without scaling your support headcount costs. But what about the customer experience? Do AI and personalisation have to be at odds?
Join this Front-hosted webinar as they bring together a group of industry leaders on the front lines of implementing AI strategies that balance speed and service quality as customer expectations rise. Get on the fast track to building your AI strategy to assist your team, unlock insights, and automate routine service logic.
Three reasons to join:
Learn 5 ways AI is changing customer service and how to adapt
Get tips on practical application of generative AI
Gain insight from top service leaders
Speakers
Louisa Fife, Sr. Project Coordinator, Customer Experience, Marshalls, plc
Ben Latimer, Change & Operational Readiness Manager, Gatehouse Bank
Alastair Morris, Managing Director, Accu
Kieran Coughlan, Lead Solutions Engineer at Front
