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  • Product

    What is Front?

    • Product overviewLearn how Front helps build stronger customer relationships and operational efficiency

    • Front in 2 minSee how Front keeps all responses fast, accurate, and human

    Capabilities

    • CollaborationWork more efficiently with next-level team coordination

    • Workflow automationOrganize, route, and resolve communication at scale

    • AnalyticsInform decisions with team performance, workflow, and customer insights

    • Omnichannel inboxManage shared inboxes for all channels in one place

    • Knowledge BaseResolve customer inquiries faster and unlock deflection to scale your support

    • Live chatSupport customers in real time on your website or app and automate flows with chatbots

    • Integrations & APISeamlessly connect other systems to sync customer data, context, and channels

  • Solutions

    Industries

    • B2B TechnologyWork together to deliver an unparalleled customer experience

    • Financial ServicesRespond faster to nuanced questions—and build trust along the way

    • LogisticsBalance high email volume with your fastest response rate yet

    • ManufacturingFulfill complex orders with ease—and build customers for life

    • Professional ServicesDeliver extraordinary client experiences at scale

    • TravelMake every guest, partner, and vendor feel like a VIP at scale

    Teams

    • SupportEngage effortlessly with customers across every channel

    • OperationsCentralize information and impress customers with ease

    • Inbound SalesSend quotes and close deals faster than ever before

    • Account ManagementManage and deliver for clients without the headache

    • SuccessDrive net retention by making every customer feel like your only one

  • Pricing
  • Resources

    Explore

    • BlogStories that focus on building stronger customer relationships

    • Customer StoriesSee how our customers are powering their businesses with Front

    • SecurityEnsure your data’s confidentiality, integrity, and availability

    • Front’s Support ReportSee our support team’s real data and performance metrics, pulled from Front Analytics

    Learn

    • Front AcademyEnroll in hands-on training to achieve your goals with Front

    • Front CommunityAsk questions, get answers, and connect with peers.

    • Help CenterNeed help with Front? Search for answers or browse our knowledge base

    • Guides & WebinarsSign up for trainings, watch videos, and download resources

    Connect

    • Developer PortalLearn about Front’s APIs and build your own custom integrations

    • Integrations DirectoryCustomize Front for your business with 90+ integrations

    • Channel PartnershipsPartner with us to expand your services, drive new business, and get support

    • Download AppGet Front on your devices

  • Contact Us

    Get in touch

    • Talk to SalesGot a specific question for our Sales team? Get an answer here

    • Email us for supportNeed help using Front? Our team of product experts is here to troubleshoot

Sign In
  • Product

    What is Front?

    • Product overviewLearn how Front helps build stronger customer relationships and operational efficiency

    • Front in 2 minSee how Front keeps all responses fast, accurate, and human

    Capabilities

    • CollaborationWork more efficiently with next-level team coordination

    • Workflow automationOrganize, route, and resolve communication at scale

    • AnalyticsInform decisions with team performance, workflow, and customer insights

    • Omnichannel inboxManage shared inboxes for all channels in one place

    • Knowledge BaseResolve customer inquiries faster and unlock deflection to scale your support

    • Live chatSupport customers in real time on your website or app and automate flows with chatbots

    • Integrations & APISeamlessly connect other systems to sync customer data, context, and channels

  • Solutions

    Industries

    • B2B TechnologyWork together to deliver an unparalleled customer experience

    • Financial ServicesRespond faster to nuanced questions—and build trust along the way

    • LogisticsBalance high email volume with your fastest response rate yet

    • ManufacturingFulfill complex orders with ease—and build customers for life

    • Professional ServicesDeliver extraordinary client experiences at scale

    • TravelMake every guest, partner, and vendor feel like a VIP at scale

    Teams

    • SupportEngage effortlessly with customers across every channel

    • OperationsCentralize information and impress customers with ease

    • Inbound SalesSend quotes and close deals faster than ever before

    • Account ManagementManage and deliver for clients without the headache

    • SuccessDrive net retention by making every customer feel like your only one

  • Pricing
  • Resources

    Explore

    • BlogStories that focus on building stronger customer relationships

    • Customer StoriesSee how our customers are powering their businesses with Front

    • SecurityEnsure your data’s confidentiality, integrity, and availability

    • Front’s Support ReportSee our support team’s real data and performance metrics, pulled from Front Analytics

    Learn

    • Front AcademyEnroll in hands-on training to achieve your goals with Front

    • Front CommunityAsk questions, get answers, and connect with peers.

    • Help CenterNeed help with Front? Search for answers or browse our knowledge base

    • Guides & WebinarsSign up for trainings, watch videos, and download resources

    Connect

    • Developer PortalLearn about Front’s APIs and build your own custom integrations

    • Integrations DirectoryCustomize Front for your business with 90+ integrations

    • Channel PartnershipsPartner with us to expand your services, drive new business, and get support

    • Download AppGet Front on your devices

  • Contact Us

    Get in touch

    • Talk to SalesGot a specific question for our Sales team? Get an answer here

    • Email us for supportNeed help using Front? Our team of product experts is here to troubleshoot

  • Sign In
Spruce logo'

Spruce reduces support costs by 31% and improves CSAT by 23% with Front

Read customer story
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Spruce logo'

Spruce reduces support costs by 31% and improves CSAT by 23% with Front

Supacolor logo'

How Supacolor saved $60k in production, optimizing their support process through Front

Founder Shield logo'

How Founder Shield saves 300 hours a month using Front’s powerful automation

Homeland logo'

Homeland responds 7 hours faster with Front

Branch logo'

Branch achieves 482% ROI with Front, empowers staff to uplevel their customer experience

ITF Group logo'

How ITF Group hit exponential growth with help from Front

MongoDB logo'

MongoDB reduces email volume by over 60 percent

Raise logo'

Raise has more time to focus on clients with Front

CLX Logistics logo'

CLX Logistics implements Front in weeks, immediately improves response times

Priority1 logo'

Priority1 Improves Retention, Relieves Stress, Raises Productivity

Culture Amp logo'

Culture Amp Increases Customer Retention Using Front

Fundraise Up logo'

Fundraise Up Hits 7-Minute Response Time Target Using Front

Ready to build long-lasting customer relationships?

Product

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Use Cases

  • Team Collaboration
  • Universal Inbox
  • Workflow Management
  • Remote Team Collaboration
  • Multi Channel Communication
  • Email Management
  • Shared Inbox
  • Email Delegation
  • Help Desk
  • Complaint Management

Teams and Industries

  • Customer Support
  • Customer Success
  • Sales
  • Operations & IT
  • Professional Services
  • Travel
  • Logistics
  • Finance
  • Customer Experience
  • B2B Tech
  • Manufacturing
  • Financial Services

Compare

  • Front vs. Email Clients
  • Front vs. Ticketing
  • Front vs. Zendesk
  • Front vs. Freshdesk
  • Front vs. Intercom

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