FRONT VS. HELP SCOUT

Help Scout not helping? Switch to Front for better customer support.

Unified workspace for faster agents

Easy to use and scale as you need

Flexible AI tailored to your business

Enterprise-grade features and security

Trusted by 9,000+companies worldwide

Choose Front: the platform for great customer experiences

Lightning-fast resolutions

A unified agent workspace helps your team handle complex support tickets fast

Easy to deploy and scale

Set up powerful automation in minutes, and easily update it as your needs evolve

Powerful AI you can trust

Stay in control of your AI strategy and safely scale without sacrificing service quality

Make every customer conversation count

Front vs. Help Scout

The Front Advantage: Front vs. Help Scout

Unlike other help desks, Front was built for exceptional service at scale.

“Front opened the road to better automation, better response times, and comes with quite an easy UI to learn. When we get new team members, they don’t require extensive training.”

Lucian Puca, Automation and Workflow Lead

Help Scout

Unified platform for shared and individual work

Enable or disable ticketing for your needs

Enterprise-grade features to help you scale

Powerful AI tailored to your business

Award-winning customer support

Unified platform for shared and individual work

Enable or disable ticketing for your needs

Enterprise-grade features to help you scale

Powerful AI tailored to your business

Award-winning customer support

“Front opened the road to better automation, better response times, and comes with quite an easy UI to learn. When we get new team members, they don’t require extensive training.”

Lucian Puca, Automation and Workflow Lead

Fast, modern, intuitive

Tired of switching between Help Scout, Slack, and Gmail to resolve customer issues? Front brings everything into a unified workspace, so you can respond faster.

Flexible, easy-to-configure automation

Powerful AI that works where you want

Shared view of the customer

Effortless support, happy customers. That’s Front

Tired of switching between Help Scout, Slack, and Gmail to resolve customer issues? Front brings everything into a unified workspace, so you can respond faster.