Stories that focus on building stronger customer relationships

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Connect with customers

Every customer support leader is making this one major mistake

Whether support is an organization, a function, or just a job to be done at your company, chances are you’re making the same mistake. And it all starts with the single most common misconception alm...

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Work with intention

How we work at Front

Videos

Episode 8

Lessons in Low Ego Leadership with DocuSign CEO Dan Springer

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Episode 8In this episode, Mathilde sits down with DocuSign CEO Dan Springer to hear his journey towards becoming a low ego leader and how that impacts the team and business for the better.

  • Episode 8

    Lessons in Low Ego Leadership with DocuSign CEO Dan Springer

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  • Episode 9

    Fearlessly Chasing Your Goals with Olympian Pita Taufatofua

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  • Episode 6

    When Passion Meets Burnout with Jennifer Moss

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  • Episode 10

    What the Best Teams Do Differently with Dr. Ron Friedman

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  • Episode 2

    The Science Behind Meaningful Work with Dr. Gabriella Kellerman

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  • Episode 3

    Finding Your Zone of Genius with Justin Kan

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  • Episode 4

    Listen Hard, Change Fast with Mailchimp CTO Eric Muntz

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  • Episode 5

    Building a Much Better Internet with Cloudflare COO Michelle Zatlyn

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  • Episode 7

    Growing through Uncertainty with Jay Simons

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  • Episode 1

    More than Morale: Investing in Happiness

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Articles

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Build team culture

2022 recap: What we did last year so you no longer have to choose between efficiency & the human touch

Thoughts on last year’s biggest updates from our Front team & what’s to come

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Work with intention

Putting the ‘customer relationship’ back into CRM

How do you unlock siloed CRM data? When you sync your CRM with Front, it helps bridge that data-rich CRM into Front’s communication platform. Here are three ways you can start strengthening your cu...

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Build team culture

Our approach to pay transparency at Front

We’re happy to share our approach to pay transparency as we believe awareness and visibility into compensation will lead to happier work.

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Podcasts

Teaser

Introducing Heart of Business

Who are the greatest teams in business and how are they connecting with their customers in inspiring ways? Check out season 1 of Heart of Business to hear their stories.

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Listen on: Apple PodcastsSpotifyGoogle Podcasts

  • Teaser

    Introducing Heart of Business

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  • Episode 1

    How Snaptravel found purpose and profitability in a pandemic

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  • Episode 2

    Gainsight’s CEO on the conference that launched the customer success movement

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  • Episode 3

    How TripActions built the ‘best experience in business travel’ — without travel

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  • Episode 4

    Finding Strength in Vulnerability

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  • Episode 5

    Reimagining SaaStr in the Age of COVID-19

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  • Episode 6

    Growing Hockey in the Desert During a Pandemic

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  • Episode 1

    An oral history of Save Our Stages Fest

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  • Episode 2

    How to work when you can’t work happier

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  • Episode 3

    International travel is back. Is that a good thing?

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Podcast

Heart of Business

When there’s violence and discrimination in the community around you, is it even possible to work happier? Front employees, leadership, and mental health experts weigh in.

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Stories that focus on building stronger customer relationships