Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems


Shared inbox
Sales are closed over the phone and in person — but that’s not where the majority of sales reps are spending their time.
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Shared inbox
What are the benefits of shared inboxes? Learn shared inbox tips & best practices for managing contact@, support@ & [email protected] collaboratively.
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Shared inbox
Shared inbox rules in Outlook 365 aren’t exactly the easiest to set up and use.
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