FRONT FOR MANUFACTURING

Your customer operations are too complex to run in an inbox

Front turns your inbox into customer command central. Handle quotes, order updates, and internal coordination in one AI-powered workspace, so your team responds faster and earns repeat business.

Trusted by 9,000+companies worldwide

Your inbox can’t handle production volume. Front can.

Visibility into customer and supplier communication

See everything in one place, so teams stay aligned on orders, changes, and follow-ups.

Control over complex, cross-team workflows

Automate routine steps while maintaining clear oversight across operations.

Performance that scales without surprises

Deliver consistent service as operations grow more complex across teams.

Turn your inbox into an AI-powered communication platform

Manage customer operations from a single command center

Keep every team, tool, and conversation in sync

No hunting through tabs and systems for answers

Built on AI that works like part of your team

Design AI automation that can tackle your toughest workflows

Configure when AI handles issues and when it assists

Your team focuses on customers, not busywork

AI and your team deliver better service, together

Coordinate internally without the endless forwards or Cc: chaos

Draft, align, and reply where the work happens.

Shared visibility keep your operations tight

Deliver fast replies, not lame excuses

Uncover key insights your inbox is hiding from you

Track workload and results for individual teams

Understand the success of AI and automation

Measure service quality with AI sentiment analysis

Their AI can chat.
Front AI can run a business.

Front’s AI doesn’t just reply. It runs the operation. G2 proves who’s built for complex work.

2025

Best Customer Service Software

The only platform built to run customer operations across teams and tools

“A typical response time in our industry can range from a couple hours to days. With Front we’re able to respond within 15 minutes, so we deliver almost instantly in comparison.”

Hemanshu Agnihotri, System Administrator

Other help desks

Optimized to work with multiple teams

Unified platform for shared and individual work

AI you can trust to deliver exceptional service

Lower total cost of ownership

Strategic partnership and top-tier support

Optimized to work with multiple teams

Unified platform for shared and individual work

AI you can trust to deliver exceptional service

Lower total cost of ownership

Strategic partnership and top-tier support

“A typical response time in our industry can range from a couple hours to days. With Front we’re able to respond within 15 minutes, so we deliver almost instantly in comparison.”

Hemanshu Agnihotri, System Administrator

How real companies run work that spans teams

"Front opened the road to better automation, better response times, and comes with quite an easy platform to learn. When we get new team members, they don’t require extensive training."

Lucian Puca

Automation and Workflow Lead

“Front is an essential tool for us to filter emails effectively. With rules based on keywords, customer emails, or subjects, we ensure messages reach the right person fast.”

David Steinberger

Inside Sales Manager

“We use tagging automation extensively. It is so flexible and yet powerful because it lets us see where the pain points are across the business, where the team is seeing the biggest inefficiencies.”

Rum Walia

Chief Operating Officer

“Front is a game changer! It helps us work together cohesively and deliver a premium customer experience.”

Louisa Fife

Sr. Project Coordinator, Customer Experience

Handle complex orders with confidence