Frontrunners: Three new Front features to boost omnichannel support quality

With nearly unlimited choice in products and services, responding to customer needs quickly is the name of the support game. Learn how Front’s newest features empower your support team to deliver speedy, exceptional service across every channel at Frontrunners on May 21st, 2025.

Frontrunners is our new show-and-tell series, where our product experts break down best-in-class ways to use Front and explore creative use cases to help you deliver better, faster support.

In this May edition, we’ll show you how to:

• Eliminate communication silos using Front’s reimagined voice integration with Dialpad

• Get a complete view of agent performance with automated, AI-powered Smart QA

• Deliver more proactive, personalized, and data-driven experiences on Front Chat

Speakers

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  Sam Euerle, Solutions Engineer II, Front