Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
Frontrunners: 4 AI-enabled workflows to fuel efficient customer support
Get up to speed on AI-enabled Front workflows and focus on revenue-generating work
Watch webinar
Do you want to work smarter with the tools you’ve got—or set the pace by redefining how work gets done?
Join Frontrunners, our new show-and-tell series, where our product experts break down best-in-class ways to use Front and explore creative use cases to help you deliver better, faster support.
Watch our March Frontrunners edition to get up to speed on top AI workflows in Front, like:
Gaining context in seconds and resolving issues faster with AI Assist
Deflecting like a pro and getting your reps onboarded faster with AI Answers
Generative routing to retain and upsell customers with AI Tagging
Speakers
Sam Euerle, Solutions Engineer II, Front
