Channels & Messaging


Send and receive Slack messages in Front, and vice versa

Slack powers real-time internal collaboration. Create a channel to discuss projects, updates, or even lunch options, and teammates can chime in with their responses in a snap.

Set up Slack as a channel in Front to receive and reply to Slack messages directly from your Front inbox, using the Slack display name of your choice. With Slack set up in Front, you can save time when monitoring important Slack channels as compared to switching between apps. The integration allows you to connect to any public Slack channel you have access to, including external company channels powered by Slack Connect.

On the flipside, you can also monitor your Front conversations from Slack. You can use rules to automatically send urgent support questions or high priority leads from Front to Slack in real time. And to close the loop, if you get a request in Slack you want to follow up on later over email, there’s no need to send yourself an email or write a reminder note — just create a new conversation for it in Front, right from Slack.

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