Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
5 secrets from high-growth LSPs for improving customer service
Learn the importance of customer service in the logistics industry.
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Quality customer service has become the biggest business differentiator in the logistics industry. It’s a must-have that customers demand and your business can’t afford to ignore.
In this guide, two customer-centric experts of leading logistic service providers (LSPs) share their strategies for building great customer experiences. The key to success? Streamline communication across your entire business to build accountability, reply to critical messages faster, and make every customer feel like your only customer.
