Ebook

Journal of Commerce report: Recalibrate internal collaboration

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The ability to quickly communicate with your customer has become a key differentiator, especially in logistics. Streamlining internal communications behind the scenes has become vital to customer satisfaction.

A Journal of Commerce survey of transportation and logistics professionals found that 80 percent have experienced an increase in communications due to supply chain disruptions.

Download this report by JOC and Front to learn...

  • How supply chain disruptions are impacting communication volumes

  • Key challenges for companies when it comes to collaborating on customer requests

  • Methods for improving internal communication workflows and increasing customer satisfaction

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