Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
NYC Fireside Chat with Freight Leaders
Streamlining the shipper and carrier experience with technology
Register now
Check back soon for the recording of this webinar!
For freight leaders, the implementation of the right technology and tools play an integral role in delivering and maintaining exceptional shipper and carrier experiences. The success of todays logistics companies hinges on embracing innovation and technological advancements, from automation to big data to AI.
What strategies can be deployed to deliver 5-star customer experiences? How does technology improve service quality? And what tools and technology will shake up the freight industry?
Join Keith Reeher, Director of Strategy at ARL Logistics and Tim McElroy, COO at BTX Global Logistics, as they share their insights on how technology is transforming shipper and carrier experiences.
Date: August 30, 2023
Location: 500 7th Ave, New York, NY 10018
Time: 3-5pm ET
Speakers
Tim McElroy, COO at BTX Global Logistics
Keith Reeher, Director of Strategy at ARL Logistics