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CRM & Ecommerce

Microsoft Dynamics 365

Sync accounts to use data in rules and to get context in the contact details plugin

Microsoft Dynamics 365 is a cloud-based business applications platform that combines customer relationship management (CRM) and enterprise resource planning (ERP).

Front’s integration with Dynamics 365 allows you to bring your customer data (e.g. accounts) from Dynamics 365 into Front. With the integration, you can leverage customer data from Dynamics 365 to automate your workflows via rules, provide your teammates helpful customer context alongside Front conversations, search conversations by accounts, and enable customer data-based analytics. With Front and Dynamics 365, your teams can focus on delivering high-quality customer experiences.

Screenshot of Microsoft Dynamics 365
Screenshot of Microsoft Dynamics 365