Analytics & Reporting

Reforge Insight Analytics

Process conversations to surface feedback themes and trends

Reforge Insight Analytics is a copilot for product insights. We help product and CX teams aggregate, triage, and analyze unstructured qualitative data — including support tickets, transcripts, surveys, and social reviews — so the team can focus on building products with continuous insights.

The Reforge Insight Analytics integration ingests and analyzes Front conversations to produce useful and actionable insights. Find the most common feature requests, emerging issues, or frequent questions. Receive regular reports, ask direct questions to our helpful AI, and build your product with continuous insight.

Screenshot of Reforge Insight AnalyticsScreenshot of Reforge Insight Analytics