Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
A 5-part framework for customer-centric companies

You’ve just closed a deal with an incredible new customer. Why are you handing them off? Instead of “handing off” customers, you’re introducing them to the best person to help them succeed. Here’s a 5-part framework for fixing handoffs for customer centric companies.
🔑 You can identify key problems in your handoff before they arise
💻 To reframe your thinking from problem-based to solutions-based
💫 The best-in-class customer-centric companies have mastered the handoff