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Dedicated or pooled customer success models: Which is for me?

Does your customer engagement model build long-lasting relationships with your customers?

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Whether your team uses a dedicated or pooled model, prioritizing the customer’s success is key to retaining long-term customers. 

Read this guide to learn which customer success model might be best for your team.

  • Learn about dedicated vs. pooled models 

  • Tips on choosing the right customer success team structure 

  • Learn how Front enables customer success teams to thrive