Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
Hear from Front’s CEO, Dan on the role AI, automation, and insights play in Front’s product roadmap.

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Dan O’Connell joined Front as CEO in April 2024, eager to impact the future of customer service alongside our customers. Now, he’s ready to share his insights so far and how they’ll shape Front’s future.
Watch on demand to learn:
How AI can mean more strategic gains for your business
Front’s AI vision and roadmap