Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
How BentoBox unlocks unprecedented collaboration to provide exceptional support
See how BentoBox offers more support channels, improves handling time by 50%, and provides higher quality care to their customers with Front
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BentoBox empowers the world’s restaurants to succeed in their own missions of hospitality. When your customer-base is the hospitality industry, it’s vital to deliver a level of service to match. By unlocking unprecedented collaboration with Front, BentoBox is able to offer more support channels, improve response times, and provide higher quality care to their customers. Peek behind the curtain and hear directly from BentoBox’s team to see how they:
Build and maintain a comprehensive knowledge base so customers can instantly find the information they need
Improve response times through collaborative workflows
Automate customer feedback collection to improve future service
Use analytics to improve operations during peak activity times