Work together to deliver an unparalleled customer experience.
Balance high email volume with your fastest response rate yet.
Fulfill complex orders with ease—and build customers for life.
Deliver extraordinary client experiences at scale.
Respond faster to nuanced questions—and build trust along the way.
Make every guest, partner, and vendor feel like a VIP.
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But only 34% of time spent in email is actually productive.
Front's here to fix that. Front's customer communications platform drives personalized customer engagement, at scale, by reinventing a universally adopted application — email.
In this report, Mainstay research shares the key benefits teams find from Front. Front accelerates responses, strengthens customer connections, boosts employee productivity, and raises morale. Read case studies and statistics on the ROI of Front, such as:
$650,000 customer service productivity savings reported by customer Morningside
300% average SLA performance improvement reported by 10 Front customers
25% improvement in employee retention from customer MNX
Download to learn how Front can deliver tangible value for your team—in the form of significant productivity savings, revenue enhancement, better SLA performance, higher employee retention, and more.
What's a shared inbox? Why do teams use them for customer communications? Here's what you need to know.