Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
AI Platform
AI for the hard stuff
Beyond happy-path automation
AI help that actually gets complexity
QA minus the blind spots
CSAT without the lies
More Features
All the channels, zero chaos
Complexity in, clarity out
Chat people don’t hate
Stop answering déjà vu
Escape from tab hell
Dan O’Connell joined Front as CEO in April 2024, eager to impact the future of customer service alongside our customers. Now, he’s ready to share his insights so far and how they’ll shape Front’s future.

Hear from Dan on what drew him to Front, the opportunities ahead, and the role AI, automation, and insights play in the future of customer service.
The session also covers Front’s vision and roadmap before closing with Q&A featuring selected customer questions.