Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
What's next for Front with CEO Dan O'Connell
Dan O’Connell joined Front as CEO in April 2024, eager to impact the future of customer service alongside our customers. Now, he’s ready to share his insights so far and how they’ll shape Front’s future.
The future of 5-star service
Hear from Dan on what drew him to Front, the opportunities ahead, and the role AI, automation, and insights play in the future of customer service.
The session also covers Front’s vision and roadmap before closing with Q&A featuring selected customer questions.
