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Customer Service

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Email Management

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Client Communication

Personalized service at scale

Key Features

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Omnichannel

Every channel in one inbox

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AI

Resolve faster than ever

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Collaboration

Work faster, together

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Live chat

Real-time support and bots

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Ticketing

Track support requests

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Knowledge base

Deflect support questions

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Analytics

Surface key customer insights

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Workflow automation

Organize, route, and resolve

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Support Report

Real-time service metrics

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Integrations & API

Connect to other systems

Industries

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Technology
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Financial Services
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Manufacturing
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Professional Services
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Travel

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Customer Support
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Operations
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Success
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Essentialist logo'

Essentialist hits 97% CSAT with Front

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Column logo'

Column triples employee efficiency and reaches Inbox Zero in 30 days with Front

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4x the volume, same great support: How Ridepanda scaled their human touch

Numbr logo'

Numbr finds resolutions 75% faster and supercharges collaboration with Front

Reed & Mackay logo'

With a +97% CSAT, Reed & Mackay go the extra mile with Front

Atlas Travel logo'

Atlas achieves 94% conversion rate and 7x faster processing times with AMGiNE and Front

One Step GPS logo'

One Step GPS’s 10-person team supports 20,000 customers 4x faster with Front

Boundless Immigration logo'

Boundless Immigration saves more than 10,000 hours a quarter with Front

TEquipment logo'

TEquipment hits unprecedented 15-minute SLA with Front

Bentobox logo'

BentoBox taps into unprecedented collaboration to give restaurants the best possible support

Electrical.com logo'

Electrical.com responds to emails 70% faster, onboards new hires 40% more efficiently, and increases monthly sales by $20,000 with Front

Uber Freight logo'

Uber Freight replies to emails 50% faster and boosts response quality with Front

Scratchpad delivers 100% CSAT and exceeds response time goals with Front

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Customer Support and Service

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