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Customer Service

All-in-one support platform

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Email Management

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Client Communication

Personalized service at scale

Key Features

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Omnichannel

Every channel in one inbox

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AI

Resolve faster than ever

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Collaboration

Work faster, together

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Live chat

Real-time support and bots

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Ticketing

Track support requests

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Knowledge base

Deflect support questions

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Analytics

Surface key customer insights

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Workflow automation

Organize, route, and resolve

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Support Report

Real-time service metrics

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Integrations & API

Connect to other systems

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Technology
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Financial Services
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Manufacturing
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Professional Services
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Travel

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Customer Support
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Operations
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Success

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Help desk

Building a better queue: how to set up a support ticket system that grows with you

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Help desk

The anatomy of a best-in-class help desk

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Help desk

Why your customer support team needs a web help desk

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Help desk

Meet the new Front Chat: Instant AI resolutions and faster team handoffs

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Help desk

Tickets, please: what’s a ticketing system and why your customers benefit from it

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Help desk

Better information, better tech: Why your IT team needs a modern service desk

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Additional Resources

Customer Support and Service

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AI and Automation

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Knowledge Base

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