Analytics & Reporting


Automatically tag messages in your inbox, and quickly analyze customer feedback in Chatdesk.

Get all your customer feedback in one place. No more manual tagging and reporting. Chatdesk Trends uses machine learning to automatically tag customer feedback across email, chat, social media messages, app store reviews (Amazon, Apple), and NPS / CSAT surveys (e.g. product feedback, sentiment, etc).

Front’s Chatdesk integration automatically tags messages that you receive in Front so that you can easily analyze customer feedback. Now you can have granular insights into your product returns and defects, and identify gaps and opportunities to drive repeat sales.
Screenshot of ChatdeskScreenshot of ChatdeskScreenshot of Chatdesk