Channels & Messaging


Respond to chat messages alongside your other customer communication. Conversations sync automatically with Intercom.

Intercom connects your apps, websites, marketing tools and help desk into a single powerful platform. Chat with site visitors, send targeted emails to drive conversion and engagement, manage a knowledge base, and respond to customer support requests — all powered by Intercom.

Front integrates with Intercom to pull in chat messages alongside the other email, SMS, and social media channels your customers use to reach out to you. Front also surfaces Intercom profile data alongside every message, so your team has all the context they need to respond. Conversations are synced automatically with Intercom without switching back and forth between platforms, so live chat can become part of your everyday workflow.
Screenshot of IntercomScreenshot of Intercom