Front Subprocessors
Effective July 17, 2024
Previous versions of this document:
What is a Subprocessor
A subprocessor is a third-party entity engaged by Front to perform services that may require the entity to access to or process Personal Data that Front handles on behalf of its customers. Front engages different types of subprocessors to perform various functions as explained below.
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Third Party Subprocessors
Entity Legal Name, Registered Address and Website | Processing Activity | Country Where Processing Performed |
Ably Realtime Ltd. 9th Floor 107 Cheapside, London, United Kingdom, EC2V 6DN | Real-time events | United States, Ireland, Germany |
Algolia, Inc. 3790 El Camino Real, Unit #518, Palo Alto, CA 94306 | Searching functionality | United States |
Amazon Web Services, Inc. 410 Terry Avenue North Seattle, WA 98109 | Cloud hosting; Content delivery network; AI-enabled functionality | United States, European Union1 |
Azure by Microsoft Corporation, Inc. One Microsoft Way. Redmond, Washington 98052-6399 | AI-enabled functionality | United States |
Datadog, Inc. 620 8th Avenue, 45th Floor, New York, New York 10018 | Backend infrastructure services | United States |
Fastly, Inc. 475 Brannan St. #300. San Francisco, CA 94107 | Caching service provider | United States |
Google, LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA | Emailing and office applications | United States and European Union |
Grammarly, Inc. 548 Market Street, #35410, San Francisco, CA 94104 | Grammar Checker and Writing | United States |
OpenAI, Inc. 3180 18th St. San Francisco, California 94110 | AI-enabled functionality | United States |
Sendgrid by Twilio, Inc. 101 Spear Street, First Floor, San Francisco, CA 94105 | Email service provider | United States |
Snowflake, Inc. 106 East Babcock Street, Suite 3A, Bozeman, Montana 59715 | Data warehouse services | United States |
1 The entity country for this subprocessor will depend on the region chosen for your Front account. If you choose the United States Service Region the subprocessor location is primarily the United States, and we use the United States service region option with that subprocessor. If you choose the EU Service Region the subprocessor location will primarily be one of the European Union countries.
Front Group Subprocessors
The following entities control, are controlled by, or are under common control with FrontApp, Inc.
Entity Name | Processing Activity | Entity Country |
FrontApp, Inc. | Technical and Operational Support for all Front Services. | United States |
FrontApp SARL | Customer Support Operations | France |
FrontApp Ireland Limited | Customer Support Operations | Ireland |