Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
Discover how Front’s AI-powered platform helps travel teams deliver fast, personal service at scale with less effort.

For today’s travellers, fast and personal service isn’t optional, it’s expected. Front is the AI-powered communication platform built for travel teams who want to deliver seamless, human service at scale. Every request, from last-minute flight changes to booking confirmations, lands in a shared inbox where agents have the full context they need to respond quickly, accurately, and with empathy.
Front’s AI assistant, Autopilot, takes care of repetitive tasks like routing conversations, drafting replies, and surfacing key data. That means your team spends less time managing inboxes, and more time creating standout traveller experiences.
With Front, you can:
Deliver faster, more consistent responses at scale
Eliminate manual busywork with safe, reliable automation
Keep every traveller interaction personal and on-brand
Scale your service without increasing headcount
Front combines AI efficiency with human empathy, so every traveller feels cared for, no matter how complex the journey.
Watch this demo of Front to learn more.