ebook

How to use automation to give more personal customer support

Yep, we said it: automation and AI will actually let you be more personal with customers—not sound like a robot.

Get your copy

In this ebook by Front and Nicereply, we’ll cover the basics of support automation, its limitations and benefits, and examples of how you can use it today.

You’ll learn...

  • A summary of automation & AI

  • The limits of AI and automation

  • Examples of AI in customer support

  • How to automate support without losing authenticity

  • How to implement automation thoughtfully for your team