Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
How a shared inbox can transform your team
Make is easy to manage group email with shared inboxes.
Watch webinar
Shared email addresses like contact@, client@, or support@ make it easy for customers to contact your business but are costly for your team to manage. Often times, group email is confusing, and leads to:
Missed emails
Upset customers
Multiple replies from your team
No accountability
No visibility for managers
Watch this webinar to see how teams are using shared inboxes to manage their group email and stay on top of requests.
