Ebook

How to manage a shared inbox

How to manage a shared inbox header image

Managing email addresses with your team? No problem.

Shared email addresses like contact@ or support@ make it easy for customers to contact your business — but they're notoriously tough for your team to manage.

In this ebook, you can learn how to set up a shared inbox for your team, get best practices for managing email as a team, and learn how to track metrics around your communication habits to help power your business forward.

What do teams find when they start using a shared inbox to manage group email?

  • No more email overload

  • No multiple replies to customers

  • No more missed messages

  • More time to spend on impactful work and communicating with customers

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