Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
How to manage a shared inbox
Managing email addresses with your team? No problem.
Get your copy
Shared email addresses like contact@ or support@ make it easy for customers to contact your business — but they’re notoriously tough for your team to manage.
In this ebook, you can learn how to set up a shared inbox for your team, get best practices for managing email as a team, and learn how to track metrics around your communication habits to help power your business forward.
What do teams find when they start using a shared inbox to manage group email?
No more email overload
No multiple replies to customers
No more missed messages
More time to spend on impactful work and communicating with customers
