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Respond faster to nuanced questions—and build trust along the way.
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Shared email addresses like contact@ or support@ make it easy for customers to contact your business — but they're notoriously tough for your team to manage.
In this ebook, you can learn how to set up a shared inbox for your team, get best practices for managing email as a team, and learn how to track metrics around your communication habits to help power your business forward.
No more email overload
No multiple replies to customers
No more missed messages
More time to spend on impactful work and communicating with customers
Tips, templates, and workflows for empowering your customer success team to give a better experience, plus how teams use Front to manage customer relationships.
Group email addresses like contact@ or support@ can be tricky to manage. Learn how teams get visibility and accountability for group email with Front.