Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
How your customer communication strategy helps you survive lean times
We’re staring down the barrel of a harsh macroeconomic environment, and even unicorns are looking to get lean wherever they can.
Watch webinar
Luckily, you’ve got a platform that was purpose-built to make personal responses at scale possible, so you don’t have to sacrifice human touch in hard times. But if you haven’t updated to the latest version of Front, you might think it’s just an email tool rather than a modern hub where all your customer communication happens.
In this webinar, our Growth Expert, Matthew Meeks, will outline a strategy for building stronger relationships through more personal and efficient customer communication with the new, improved Front platform. If you’re a Front buyer, admin, or user on an older plan, you’ll get a path toward more resilient relationships with higher upside — and it won’t cost you any more than what you’re currently paying.
In this webinar, you’ll get the inside scoop on how to…
Foster longer term, higher upside customer relationships
Keep your team’s focus on the customer in every conversation
Spot opportunities for customer growth and team efficiency with analytics
And a whole lot more!
Speakers
Matthew Meeks, Manager, Product Education at Front