Use Cases
All-in-one support platform
Collaborative shared inboxes
Personalized service at scale
Key Features
Every channel in one inbox
Resolve faster than ever
Work faster, together
Real-time support and bots
Track support requests
Deflect support questions
Surface key customer insights
Organize, route, and resolve
Real-time service metrics
Connect to other systems
Shared inboxes in Gmail and Outlook can get messy quickly.

It’s hard to tell who’s working on what, it’s tough to collaborate with your team on requests, and it’s impossible to get analytics or insight into your team’s workload. That’s why finance teams love using Front instead. Front brings you visibility into all requests, clear accountability, and easy collaboration—so your team can get work done faster.
Why Gmail and Outlook make managing shared inboxes difficult for teams
How finance teams set up shared inboxes in Front to manage AP, AR, and more
Best practices and common workflows finance teams use in Front