FRONT FOR PROFESSIONAL SERVICES

Coordinate on client work without the limitations of basic ticketing tools

While other ticketing tools handle simple requests, Front is the only platform built for cross-functional service delivery. Manage client communication, handoffs, and automation in one AI workspace, so teams stay aligned and service stays sharp.

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When client work spans departments, Front brings it together

Maximize
Visibility into every client interaction across teams

See the full client picture to help you deliver a white-glove experience, every time.

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Control over complex, multi-stakeholder workflows

Automate routine tasks while staying in charge of decisions that require judgment.

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Performance that stands up to review every time

Keep client outcomes consistent even as complexity, volume, and scrutiny increase.

Replace basic ticketing tools with an AI platform built for complex client operations

Manage client conversations across projects and teams in one place

Keep every team, tool, and conversation in sync
Get the full client history instantly
Built on AI that gets smarter with every project
Pro serv unified workspace

Build AI workflows that handle the routine without overriding judgment

Configure when AI handles issues and when it assists
Your team focuses on strategy and delivery
Humans + AI make every project exceptional
Tech branching 4x

Coordinate internally without switching tools or losing the thread

Draft, align, and reply in a shared system
Internal comments stay internal
Clients see polish, not process.
Pro serv collab v3

Track performance for your team, AI, and the entire client experience

See workload and results for individual teams
Understand the success of AI and automation
Measure service quality with AI sentiment analysis
Tech metrics 4x

Their AI can chat. Front AI can run a business.

Front’s AI doesn’t just reply. It runs the operation. G2 proves who’s built for complex work.

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2026
Best Customer Service Software
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The only platform built to run customer operations across teams and tools

Front logo
Optimized to work with multiple teams
Unified platform for shared and individual work
AI you can trust to deliver exceptional service
Lower total cost of ownership
Strategic partnership and top-tier support
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“Front’s AI has been huge: If we had to do all of that manually, there would be inconsistencies, missed details, and messy data.”

Erik Finch, Director of Global Operations

How real companies run work that spans teams

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"Front has helped us streamline communication, which is especially valuable for a firm that bills by the hour. It saved us from the time sink of daily email management and made our work so much more efficient."

Rachel Johnson

Co-Founder and Managing Partner

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"If you receive more than 500 emails a day, consolidate it all into Front. Watch your response times get 2x faster and your tickets handled get doubled without hiring more support reps."

Nick Verity

CHIEF EXECUTIVE OFFICER

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"The Front team helped us build a clear strategy from day one. They ensured everything was set up quickly and tailored to each team’s needs. That level of partnership made all the difference."

Mathieu Daniel

PROCESS ENGINEER

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"We have seen a significant increase in communication quality while reducing the daily email burden on our team. Less work, better output, and more consistency as we scale the business."

Joe Daggar

VP of Technology and Enablement

Leave fire drills behind and deliver when it matters most