Connect to measurably improve your customer service quality.
Deliver great customer experiences at scale with a complete Quality Management Toolset.
Hypergrowth companies use Klaus’ customer service quality management platform to run an effective QA process, coach agents and boost customer retention.
- Connect and display your Front account contents in a few clicks
- AI brings meaningful conversations to the top
- Rate and comment on conversations and create custom rating categories
- Track quality metrics, coach with precision, and collaborate with your team
