Surveys & Feedback


Connect to measurably improve your customer service quality.

Deliver great customer experiences at scale with a complete Quality Management Toolset.
Hypergrowth companies use Klaus’ customer service quality management platform to run an effective QA process, coach agents and boost customer retention.

  • Connect and display your Front account contents in a few clicks
  • AI brings meaningful conversations to the top
  • Rate and comment on conversations and create custom rating categories
  • Track quality metrics, coach with precision, and collaborate with your team
Screenshot of KlausScreenshot of KlausScreenshot of Klaus