Provide multilingual support with a human-like AI-powered translation tool
Translation by Lingpad opens new frontiers for your customer support and operations. Whether you transfer your queries, support chats, or tickets from private to shared inboxes, Lingpad helps you translate and provide resolutions in real-time. Lingpad offers cost-effective, word-based Pay-As-You-Grow pricing that brings your translation costs down. It has no hidden or language detection charges and offers roll-over credits, ensuring unused characters or credits for translation don’t go to waste.
With the Lingpad integration, you can provide agents access to localization, set their default language, and add known languages for improved ticket handling. You can translate your email subject lines for all-round support and access a glossary without paying extra or upgrading your plan.
The integration is built with precision to detect conversation languages accurately in 120+ languages. Track multilingual data to improve KPIs like ticket handling time and first-contact resolution.
