Front Subprocessors

Effective February 1, 2024

Previous versions of this document:

What is a Subprocessor

A subprocessor is a third-party entity engaged by Front to perform services that may require the entity to access to or process Personal Data that Front handles on behalf of its customers. Front engages different types of subprocessors to perform various functions as explained below.

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Third Party Subprocessors

Entity Legal Name, Registered Address and Website

Processing Activity

Country Where Processing Performed

Ably Realtime Ltd.

9th Floor 107 Cheapside, London, United Kingdom, EC2V 6DN

Real-time eventsUnited States, Ireland, Germany

Algolia, Inc.

3790 El Camino Real, Unit #518, Palo Alto, CA 94306

Searching functionality

United States

Amazon Web Services, Inc.

410 Terry Avenue North Seattle, WA 98109

Cloud hosting; Content delivery network

United States, Ireland, Germany1

Azure by Microsoft Corporation, Inc.

One Microsoft Way. Redmond, Washington 98052-6399

AI-enabled functionality United States

Datadog, Inc.

620 8th Avenue, 45th Floor, New York, New York 10018

Backend infrastructure servicesUnited States

Fastly, Inc.

475 Brannan St. #300. San Francisco, CA 94107

Caching service provider

United States

Google, LLC

1600 Amphitheatre Parkway Mountain View, CA 94043, USA

Emailing and office applications United States and European Union

Grammarly, Inc.

548 Market Street, #35410, San Francisco, CA 94104

Grammar Checker and Writing

United States

OpenAI, Inc.

3180 18th St. San Francisco, California 94110

AI-enabled functionality

United States

Sendgrid by Twilio, Inc.

101 Spear Street, First Floor, San Francisco, CA 94105

Email service providerUnited States

Snowflake, Inc.

106 East Babcock Street, Suite 3A, Bozeman, Montana 59715

Data warehouse servicesUnited States

1 The entity country for this subprocessor will depend on the region chosen for your Front account. If you choose the United States Service Region the subprocessor location is primarily the United States, and we use the United States service region option with that subprocessor. If you choose the EU Service Region the subprocessor location will primarily be one of the European Union countries listed.

Front Group Subprocessors

The following entities control, are controlled by, or are under common control with FrontApp, Inc.

Entity Name

Processing Activity

Entity Country

FrontApp, Inc.

Technical and Operational Support for all Front Services.

United States

FrontApp SARL

Customer Support Operations


FrontApp Ireland Limited

Customer Support Operations