Front Subprocessors

Effective November 13, 2024

Previous versions of this document:

What is a Subprocessor

A subprocessor is a third-party entity engaged by Front to perform services that may require the entity to access to or process Personal Data that Front handles on behalf of its customers. Front engages different types of subprocessors to perform various functions as explained below.

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Third Party Subprocessors

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Entity Legal Name, Registered Address and Website	Processing Activity	Country Where Processing Performed
Ably Realtime Ltd. 9th Floor 107 Cheapside, London, United Kingdom, EC2V 6DN ably.com	Real-time events	United States, Ireland, Germany
Algolia, Inc. 3790 El Camino Real, Unit #518, Palo Alto, CA 94306 algolia.com	Searching functionality	United States
Amazon Web Services, Inc. 410 Terry Avenue North Seattle, WA 98109 aws.amazon.com	Cloud hosting; Content delivery network; AI-enabled functionality	United States, European Union¹
Azure by Microsoft Corporation, Inc. One Microsoft Way. Redmond, Washington 98052-6399 microsoft.com	AI-enabled functionality	United States
ClickHouse, Inc. 601 Marshall St. Redwood City, CA 94063 clickhouse.com	Reporting and analytics; Conversation transcription	United States
Datadog, Inc. 620 8th Avenue, 45th Floor, New York, New York 10018 datadog.com	Backend infrastructure services	United States
Fastly, Inc. 475 Brannan St. #300. San Francisco, CA 94107 fastly.com	Caching service provider	United States
Google, LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA google.com	Emailing and office applications	United States and European Union
Grammarly, Inc. 548 Market Street, #35410, San Francisco, CA 94104 grammarly.com	Grammar Checker and Writing	United States
OpenAI, Inc. 3180 18th St. San Francisco, California 94110 openai.com	AI-enabled functionality	United States
Sendgrid by Twilio, Inc. 101 Spear Street, First Floor, San Francisco, CA 94105 twilio.com	Email service provider	United States
Snowflake, Inc. 106 East Babcock Street, Suite 3A, Bozeman, Montana 59715 snowflake.com	Data warehouse services	United States

¹The entity country for this subprocessor will depend on the region chosen for your Front account. If you choose the United States Service Region the subprocessor location is primarily the United States, and we use the United States service region option with that subprocessor. If you choose the EU Service Region the subprocessor location will primarily be one of the European Union countries.

Front Group Subprocessors

The following entities control, are controlled by, or are under common control with FrontApp, Inc.

Entity Name	Processing Activity	Entity Country
FrontApp, Inc.	Technical and Operational Support for all Front Services.	United States
FrontApp SARL	Customer Support Operations	France
FrontApp Ireland Limited	Customer Support Operations	Ireland